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Cookie Policy

Last updated: 29 August 2025

1. Introduction

This Cookie Policy explains how Polished Vault ("we", "us", or "our") uses cookies and similar technologies on our website polished-vault.com. This policy should be read alongside our Privacy Policy.

By using our website, you consent to the use of cookies in accordance with this policy. You can manage your cookie preferences at any time using the cookie settings on our website.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites recognise your device and store information about your preferences or past actions.

Cookies are widely used to make websites work more efficiently and provide a better user experience. They can also help website owners understand how visitors use their sites.

Types of Cookies We Use:

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Cookies that remain on your device until they expire or you delete them
  • First-party Cookies: Cookies set by our website
  • Third-party Cookies: Cookies set by external services we use

3. Cookie Categories

We categorise cookies based on their purpose and functionality:

3.1 Strictly Necessary Cookies

Purpose: These cookies are essential for our website to function properly and cannot be disabled.

What they do:

  • Remember your cookie consent preferences
  • Maintain website security and prevent fraud
  • Enable basic website functionality
  • Store session information for forms and navigation

Legal basis: Legitimate interest (essential for website functionality)

Cookie Name Purpose Duration
cookie-consent Stores your cookie consent preferences 1 year
cookie-preferences Stores detailed cookie category preferences 1 year
session-id Maintains session state for website functionality Session

3.2 Analytics Cookies

Purpose: These cookies help us understand how visitors interact with our website by collecting anonymous information.

What they do:

  • Track website usage and performance
  • Identify popular content and pages
  • Monitor website errors and technical issues
  • Provide insights for website improvements

Legal basis: Consent (required for activation)

Service Cookie Names Purpose Duration
Google Analytics _ga, _ga_*, _gid Website traffic and usage analysis 2 years / 24 hours
Internal Analytics analytics-session Session-based usage tracking Session

3.3 Marketing Cookies

Purpose: These cookies track your browsing habits to deliver relevant advertisements and measure campaign effectiveness.

What they do:

  • Remember your visits to our website
  • Track which pages you find most interesting
  • Enable personalised advertising
  • Measure advertising campaign performance
  • Prevent showing the same ads repeatedly

Legal basis: Consent (required for activation)

Service Cookie Names Purpose Duration
Google Ads _gcl_*, IDE Advertising tracking and conversion measurement 90 days / 2 years
Facebook Pixel _fbp, fr Facebook advertising and retargeting 90 days / 90 days
LinkedIn Insights bcookie, lidc LinkedIn advertising and analytics 2 years / 24 hours

4. Third-Party Services

We use various third-party services that may set their own cookies. These services have their own privacy policies and cookie policies:

4.1 Analytics Services

  • Google Analytics: Google Privacy Policy

4.2 Advertising Services

  • Google Ads: Google Ads Privacy
  • Facebook: Facebook Privacy Policy
  • LinkedIn: LinkedIn Privacy Policy

4.3 Communication Tools

  • Email Marketing Platform: Various platforms may be used for newsletter and email communications
  • Live Chat: Customer support chat functionality (when available)

5. Managing Your Cookie Preferences

You have several options for managing cookies on our website:

5.1 Cookie Settings on Our Website

You can manage your cookie preferences directly on our website using our cookie management system:

This will open our cookie preference centre where you can enable or disable different categories of cookies.

5.2 Browser Settings

Most web browsers allow you to manage cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies when you close your browser
  • Set exceptions for specific websites

Browser-Specific Instructions:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

5.3 Industry Opt-Out Tools

You can opt out of personalised advertising from participating companies:

  • Google Ad Settings: adssettings.google.com
  • Facebook Ad Preferences: Facebook Ad Settings
  • Your Online Choices (EU): youronlinechoices.com

6. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website:

6.1 Necessary Cookies

These cannot be disabled as they're essential for website functionality. Blocking them may result in:

  • Inability to submit forms
  • Repeated cookie consent requests
  • Website security vulnerabilities

6.2 Analytics Cookies

Disabling these cookies will not affect your browsing experience, but will:

  • Prevent us from understanding website usage
  • Limit our ability to improve user experience
  • Reduce our insights into content performance

6.3 Marketing Cookies

Disabling these cookies will not affect website functionality, but may result in:

  • Less relevant advertising content
  • Repeated display of the same advertisements
  • Inability to measure marketing campaign effectiveness

7. Cookie Retention and Deletion

Different cookies have different retention periods:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain until expiry date or manual deletion
  • Analytics Cookies: Typically 26 months maximum
  • Marketing Cookies: Usually 90 days to 2 years

We regularly review and update cookie retention periods to ensure they're proportionate to their purpose.

8. Children's Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children through cookies. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Cookie Policy periodically to reflect:

  • Changes in cookie usage or technology
  • New third-party services
  • Legal or regulatory changes
  • Improvements to our website

We will notify you of significant changes by:

  • Updating the "Last updated" date
  • Displaying prominent notices on our website
  • Requesting renewed consent where required

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Polished Vault
25 Moorgate
London EC2R 6AY
United Kingdom
Email: [email protected]
Phone: +44 20 7661 4000

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Registered in England and Wales. Company No. 12345678